How to apply for insurance

If you’re a GESB Super or West State Super member, you have automatic access to three types of insurance cover:

  • Death (including Terminal Illness) cover
  • Total and Permanent Disablement (TPD) cover
  • Salary Continuance Insurance cover

These can be tailored to suit your individual needs. Here’s how you can apply to increase your insurance cover if you have only basic cover or apply for cover if you currently don’t have insurance with us.

Action summary

  • Time it takes
    It could take up to 20 minutes to complete the online form
  • Hardest thing
  • Working out how much insurance you’ll need - try the LIFEapp needs analysis calculator if you need help
  • Result
    You’ll have cover that is right for you so you are only paying for the cover you need
  • What to consider
    Insurance cover can be cost effective when included as part of your super

What you’ll need

  • Access to Member Online. If you haven’t registered yet, you can do this now. It will take about 10 minutes.

Need help

  • Call us on 13 43 72

1. Login to Member Online

Choose the login button in the top right corner of our website or click this link to go to Member Online. Use your member number and password to login. If you haven’t registered yet, visit the Member Online registration page to register.

Screenshot showing Member Online login button

2. Select the Insurance tab

Click on ‘insurance’ in the menu bar in Member Online.

Screenshot showing the location of insurance in the navigation

3. Understand your options

Below the insurance cover table, you can choose from the following options:

  • How much insurance do you need? Use this to calculate how much insurance you may need and get a quote.
  • Change your insurance. You only need this option if you want to reduce or make changes to your current insurance.
  • Apply for insurance. Even if you already have insurance, choose this option if you would like to increase your cover or apply for new types of cover.

Screenshot of the options available to make changes and apply for insurance cover

4. Work out how much insurance you need

If you click on ‘how much insurance do you need?’ a message will appear redirecting you to the AIA website. AIA is our insurer.

Screenshot that shows which button to use when you want to work our how much cover you'll need

Click 'continue' to visit AIA's website.

Screenshot showing you the pop up message your get before you get taken to the AIA website

Once you are on the AIA website, click ‘assess your insurance needs’ and follow the prompts.

Screenshot showing you which option to use on the AIA website

5. Apply for insurance

If you click ‘apply for insurance’, a message will appear redirecting you to the AIA website. AIA is our insurer.

Click 'continue' to go through to the AIA website and follow the prompts.

Screenshot of insurance overview page showing which button to select when applying for insurance cover

Once you are on the AIA website you can:

  • Assess your insurance needs.
  • Get a quote.
  • Apply for insurance.

Screenshot showing you the pop up message your get before you get taken to the AIA website

AIA website

Screenshot of AIA website showing which options you can select to apply for cover or get a quote

6. Another way to apply for insurance

Following the steps above using Member Online is the easiest way to apply for insurance cover. If you prefer to work offline, please call us on 13 43 72 for a copy of the ‘insurance application form’.

Page last updated 07 May 2018