FAQs

If you have pop-up blocking software installed and it is active, it may be blocking the presentation from opening. You may need to temporarily disable the pop-up blocking software so you can participate in the webinar.

When you register to attend a webinar, you’ll receive a confirmation email. Click the link in this email to join the webinar.

Once you have registered for a webinar, you will receive an email from GESB Key Account Management to confirm your registration. The email includes a link to join the webinar, as well as links to calendar invitations for added convenience.

Check that your computer meets the minimum requirements detailed in ‘Minimum system requirements ’.

You can also try clearing your browser’s cache and restarting the event.

The term ‘webinar’ is a combination of the words ‘web’ and ‘seminar’. A webinar is a video workshop, lecture or presentation hosted online using software that allows you to see and hear the host and other attendees.

It allows you to join a seminar without physically attending. You can use a...

Check that your computer meets the minimum requirements detailed in Minimum system requirements.

You can also try clearing your browser’s cache and restarting the event.

You may see this message because:

• The webinar you are trying to access has not been broadcast
• The webinar may have only been available to watch live
• The webinar you are trying to access has finished and the on-demand version (if applicable) isn’t available yet. Check back 24 hours after the end...

To register to attend one of our webinars, go to our Seminars and webinars page and click ‘Details and register’ for the webinar you want to attend. This will take you to a page where you can register your details.

On the day of the webinar, we’ll send you a...

You do not need a GoToWebinar account to attend a GoToWebinar session. You can attend as a guest of GESB, and there is no obligation to buy or sign up for a free trial. To join a webinar, click the link in the confirmation or reminder email sent to you...

Once you’ve logged into the webinar, you can use the ‘Q&A’ window to ask a question. Type your question into the ‘Enter your question’ area and press submit. You can display or hide the ‘Q&A’ window by clicking the speech bubble icon at the bottom of the screen .

As long as you're running Android 4.0 (Ice Cream Sandwich) or later, you can install the GoToMeeting app from the Google Play Store free of charge and join meetings and webinars from your device.

Here are four simple tips to help you make the most of your webinar experience:

• On the day, join the webinar at least 15 minutes before the scheduled start time
• Test your audio settings before the webinar starts. Audio will be delivered using your computer's speaker system. Using a headset with a...

If you are behind a firewall, your company may require a user ID and password to access the internet, or you may have to reconfigure your proxy settings. Please check with your network administrator. If you are behind a firewall and you are trying to view a webinar that is...

As well as live webinars, we also have a range of recorded webinars that you can register for and watch at a time that suits you.

To watch a recorded webinar, head to our Seminars and webinars page and look at the schedule for the webinar you want to watch....

Simply use the GoToMeeting app to join a webinar as an attendee. You can select the join link from your GoToWebinar invitation email, or you can enter the webinar ID (into the meeting ID field) to join. If you haven't yet registered for the webinar, you'll be prompted to register...

ON24 is easy to use and you don’t need to create an account to join a webinar.

When you register for a webinar, we send you a confirmation or reminder email with an ON24 link. Use the link in the email to join the webinar on the day.

If you have already registered for a webinar, you can enter your e-mail address in the registered users section of the registration page. Please make sure you have cookies and JavaScript enabled on your computer.

GoToMeeting now offers attendees the flexibility to attend meetings and webinars directly from an Apple iPad, iPhone and iPod Touch. The free GoToMeeting app enables iPad, iPhone and iPod Touch attendees to view online meeting content shared by a GoToMeeting organiser or presenter from a Mac or Windows PC. Attendees...

Yes. You can access the webinar from any computer by entering your e-mail address in the returning registrant section of the registration page.

This is often due to network congestion. You may be:

• Trying to connect to the internet with a slow connection, or over a congested wi-fi or mobile network
• Trying to access a webinar during peak internet traffic hours
• Trying to connect to the internet from a mobile device
• Experiencing heavy traffic on your company...

You can attend online meetings or webinars free of charge and access the following features. You can:

• Attend online meetings or webinars free of charge
• Join sessions in seconds by tapping the join link in your invitation email
• View the presenter's screen
• Connect to audio through your iPad, iPhone or iPod Touch's internet connection...

This might be due to network congestion. Please refer to the FAQ The media player automatically stops or it continually stops and rebuffers for information on network congestion.

The app is free, so there is no charge for attending meetings or webinars. However, you are responsible for any long distance charges associated with dialing in to sessions by phone. There are no long distance charges for using audio over your Android device's built-in microphone and speakers (VoIP), but...

The app is free, so there is no charge for attending meetings or webinars. However, you are responsible for any long distance charges associated with dialling in to sessions by phone. There are no long distance charges for using audio over your iPad, iPhone or iPod Touch's built-in microphone and...

Check to see if the URL to access the webinar has been broken or is missing characters. A broken URL may look this this:

http://event.on24.com/event.on24.com/cli ents/help

If this has happened, cut and paste the full URL into the address field of your web browser and press enter.

Progesterone belongs to a group of steroid hormones called ‘progestogens’ (which are hormones that have a similar action to the natural hormone progesterone). Synthetic hormones that have a similar action to progesterone are called ‘progestins’.

Watch our menopause awareness webinar above for more information about the hormones affected by menopause.

128-bit encryption is required for your operating system and browser.

Redundancy can have a serious impact on you and it is important to know how it can impact your super and what you can do.

Your entitlement and benefit options will depend on whether you have turned 55 and reached the Commonwealth preservation age¹.

This page outlines some important information which you...

At some point in your working career, you may need to take unpaid leave. Your unpaid leave could impact your super and your insurance cover, depending on the length of time you take and the reason why you take it. On this page you’ll find information about the impact of...

If you work in the Australian Defence Forces, being on military leave for Reserve or Active service can have an impact on your super.

The impact can depend on a number of factors including the type of leave and the type of super account you have with us. The following conditions...