We’ve answered some of our frequently asked questions (or FAQ's) for you on this page. To find an answer to your question, you can search for keywords in the search box or choose from the categories and topics along the side of the page.
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During a webinar, you can tap Questions in the toolbar to send questions to the organiser. You can also view other attendees' questions and answers if the organiser sends the response to everyone in the webinar.
You do not need a GoToWebinar account to attend a GoToWebinar session. You can attend as a guest of GESB, and there is no obligation to buy or sign up for a free trial. To join a webinar, click the link in the confirmation or reminder email sent to you...
On the top of the 'Attendee Control Panel', click the 'View Menu' button and select the 'Full Screen' option. Or, on the 'Attendee Grab Tab' on the side of the control panel you can click the 'View' button to toggle between full screen and window viewing.
As long as you're running Android 4.0 (Ice Cream Sandwich) or later, you can install the GoToMeeting app from the Google Play Store free of charge and join meetings and webinars from your device.
Joining a webinar is easy. When you receive a webinar email invitation, click the registration link to register for the webinar. You can then join the webinar at the scheduled time in one of the following three ways:
- Click the link in either the confirmation email that will be sent to...
If you know the nine digit meeting or webinar ID, you can join the session by simply opening the GoToMeeting app and entering your name and the meeting or webinar ID (webinar attendees must also enter their email). If you already have the GoToMeeting app installed, you can also join...
Simply use the GoToMeeting app to join a webinar as an attendee. You can select the join link from your GoToWebinar invitation email, or you can enter the webinar ID (into the meeting ID field) to join. If you haven't yet registered for the webinar, you'll be prompted to register...
GoToMeeting now offers attendees the flexibility to attend meetings and webinars directly from an Android device. The free GoToMeeting app enables attendees to view online meeting content shared by a GoToMeeting organiser or presenter from a Mac or Windows PC. Attendees are not required to have a GoToMeeting account to...
GoToMeeting now offers attendees the flexibility to attend meetings and webinars directly from an Apple iPad, iPhone and iPod Touch. The free GoToMeeting app enables iPad, iPhone and iPod Touch attendees to view online meeting content shared by a GoToMeeting organiser or presenter from a Mac or Windows PC. Attendees...
You can attend online meetings or webinars free of charge and access the following features. You can:
- Attend online meetings or webinars free of charge
- Join sessions in seconds by tapping the join link in your invitation email
- View the presenter's screen
- Connect to audio through your iPad, iPhone or iPod Touch's internet connection...
The app is free, so there is no charge for attending meetings or webinars. However, you are responsible for any long distance charges associated with dialing in to sessions by phone. There are no long distance charges for using audio over your Android device's built-in microphone and speakers (VoIP), but...
The app is free, so there is no charge for attending meetings or webinars. However, you are responsible for any long distance charges associated with dialling in to sessions by phone. There are no long distance charges for using audio over your iPad, iPhone or iPod Touch's built-in microphone and...
You have to wait until you enter the meeting before you can access the Meeting Information. Once GESB starts the meeting, you can access the Meeting Information by selecting the Settings button on the View tab.
You can download the free GoToMeeting app from the App Store.
As on a Windows PC or Mac, you can view the presenter's screen, see who else is attending and who is talking. However, some features are not yet available on your mobile device, such as the drawing tools, presenter controls, keyboard and mouse controls and starting or scheduling sessions.
As on a Windows PC or Mac, you can view the presenter's screen, see who else is attending and who is talking. However, some features are not yet available on the iPad, iPhone and iPod Touch, such as the drawing tools, presenter controls, keyboard and mouse controls and starting or...
You can view the presenter's screen in both portrait and landscape mode. You can also double-tap anywhere on the 'GoToMeeting Viewer' to change the display to 'Full Screen' mode. Double-tap a second time to zoom in to 100% mode. Double-tap a third time to return to the default view -...
During a session, you can put the GoToMeeting app into background mode by pressing the Home button on your device to simultaneously use other apps without disconnecting from the meeting.
To re-open the GoToMeeting app, you can do any of the following:
- Select the GoToMeeting daisy icon from the Android app menu
Your device may not be running Android 4.0 (Ice Cream Sandwich) or later (the minimum system requirement needed to install the GoToMeeting app). If your device is not running the...
If your browser is set to disable cookies, you must first enable cookies before you can join a session. To enable cookies, go to your browser's settings, and select Accept Cookies. Then select the join link in your GoToMeeting or GoToWebinar invitation email to join.
If your iPad, iPhone or iPod...
Redundancy can have a serious impact on you and it is important to know how it can impact your super and what you can do.
Your entitlement and benefit options will depend on whether you have turned 55 and reached the Commonwealth preservation age1.
This page outlines some important information which you...
At some point in your working career, you may need to take unpaid leave. Your unpaid leave could impact your super and your insurance cover, depending on the length of time you take and the reason why you take it. On this page you’ll find information about the impact of...
If you work in the Australian Defence Forces, being on military leave for Reserve or Active service can have an impact on your super.
The impact can depend on a number of factors including the type of leave and the type of super account you have with us. The following conditions...
If you manually entered the meeting ID, double check to see that you typed it correctly.
If you voluntarily withdraw your Gold State Super membership, you cannot re-join the scheme, as it was closed to new members on 29 December 1995.
However, you may apply to continue your Gold State Super membership in either of the following circumstances:
- Your membership ended because you stopped working in the WA...
Thank you for printing this page. Remember to come back to gesb.wa.gov.au for the latest information as our content is updated regularly. This information is correct as at 29 January 2020.