How do I change my password?
To update your password, click on the 'settings' link at the very top of the page in Member Online.
This will show a few options for you to choose from. Click 'change password'.
Settings link drop down menu
Then, type in your new password. Passwords need to contain:
- At least eight characters
- At least one letter
- At least one number
- At least one upper case letter
- At least one lower case letter
- At least one of these special characters ! @ # $ % - ?
This will ensure that your password is hard to guess and lowers the risk of a security breach.
Change your password page
As you type in your new password, a tracker will show you which of the password requirements you have met. You need to make sure that all of the tick boxes are green.
Password meets requirements
Next, retype your new password to confirm there's no misspelling. If the password is the same, a password matches message is ticked green.
Finally, click the 'submit' button.
Submit your change of password
Your password has now been changed. Next time you login, you'll need to use your new password.
Confirmation your password has been changed
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