How can I roll in super from other funds?

You can use Member Online to roll other super into your GESB Super or West State Super account. This is also known as consolidating your super.

Please note, if you transfer your full account balance from another fund into your GESB account, this will close your account and is likely to cancel any insurance you hold with them. You might like to speak to your other super fund (or funds), or a suitably qualified adviser, about how your insurance will be affected if you close your other accounts.

To roll in your other super, we need to have your tax file number (TFN). You can provide your TFN through Member Online in the ‘Personal details’ section if you haven’t done this already.

If you’ve decided to roll in your other super, log in to Member Online and visit the ‘Roll in’ page.

This screenshot highlights the ‘Roll in’ icon

You’ll then find a link to ‘Roll in other super’.

This screenshot highlights the ‘Roll in other super’ button

You’ll then find any previous roll-ins you’ve requested and the option to ‘Roll in other super’. Select this link.

This screenshot shows the option to ‘Roll in other super’ along with the summary of any previous roll-ins requested.

In this section, as you start typing the name of your other fund in the ‘Fund name’ field, our search tool will help you find that super fund.

Choose your other fund from the list and extra fields will appear so you can provide further details.

This screenshot shows the box where you can type the name of your other fund in to start the process.

You’ll need to enter your member number for that fund and select whether you’d like to roll in your whole balance or a partial amount into your GESB account.

Once you’ve completed the details, you’ll then need to read and agree to the declaration. You can then choose ‘Roll in super’ to submit your request.

This screenshot shows a sample declaration, box which needs to be selected to agree and the ‘Roll in super’ button.

To make sure only you can roll in other super, we’ll send a code to your mobile or email for our two-part identity check known as multi-factor authentication (MFA).

This screenshot shows part of the two-part identity check.

Once you have completed this identity check, you will see a message appear on-screen that your request to roll in your other super has been received. We’ll also send you an email to confirm this.

We’ll then arrange for this to be actioned on your behalf. You can expect this to take around three business days to complete   and up to 14 days for the money to be deposited into your account.

You can also view completed requests in your transactions list on your ‘Accounts’ page.

Page last updated 14 November 2022

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