It’s time to view your statement and statement summary

1 October 2019

You can now view your June 2019 member statement and download your Annual Fund Update for the 2018/19 financial year.

We’re also proud to introduce our online member statement summaries. An online statement summary is an interactive visual summary of your account, as at 30 June. It’s designed to give you quick and easy access to the highlights of your full statement.

How to access your statement and statement summary

If you were registered for electronic statements by 28 June 2019, you’ll soon receive an email with a personalised link to your statement summary, if you haven’t already. You can also access your full member statement, as well as other useful tools and information, from your statement summary.

If you opted out of receiving your account information electronically, or we didn’t receive your current email address by 28 June 2019, we’ll send you a paper statement and Annual Fund Update in the mail between 17 and 21 of October.

This also means you won’t receive an online statement summary. If you would like to get access to a statement summary with your future statements, all you need to do is:

  1. Login or register for Member Online
  2. Go to the ‘Personal details’ page in Member Online, and make sure your email address is up to date and you have chosen ‘email’ as your statement delivery option

If you haven’t received your statement by 1 November, please call your Member Services Centre on 13 43 72 between 7.30am and 5.30pm, Monday to Friday.

Want to understand more about your statement?

Your member statement provides important information about your account, other than just your account balance.

This 30-minute webinar for our GESB Super and West State Super members will take you through an example of a typical statement and explain what many of the sections mean.

See our webinar schedule and register now.

Page last updated 01 October 2019