Who do I contact if I have a query about the allowances I pay for employees?
For information about allowances for employees with a taxed scheme (such as GESB Super) visit the ATO's website. For employees with an untaxed scheme (such as West State Super or Gold State Super) contact your Relationship Manager. If you have an issue with processing your payroll file, or question about Employer Online, you can email payrollgeneral@gesb.com.au for help.
Thank you for printing this page. Remember to come back to gesb.wa.gov.au for the latest information as our content is updated regularly. This information is correct as at 23 June 2026.