Can I log in to Employer Online for more than one employer?

If you are processing contributions for more than one agency or organisation, you will need to log in using a different authenticator code for each employer.

This means you will need to have set up multifactor authentication separately for each employer in Employer Online.

Most authenticator apps, including Microsoft Authenticator and Google Authenticator, allow you to rename accounts. You can rename the account for each employer in your app to help you identify the correct one to use when logging in.

For example, here’s how to rename accounts in Microsoft Authenticator:

1. Open the Microsoft Authenticator app on your personal device
2. Tap the account you want to rename
3. Tap the setting icon (small gear) in the top right-hand corner of the screen
4. Tap ‘account name’ at the top of the account settings screen
5. Enter the name you want to use for the account
6. Tap ‘done’ to save your changes