How to correct SMSF bank details in Employer Online
If SMSF bank details on the SAFF are not unique, an error will be triggered when saving the contributions grid.
Prior to the upgrade of Employer Online, the SMSF bank details provided in the SAFF file were not validated. Some payroll systems pre-populated the SMSF’s bank details fields with GESB bank details. As they were not previously validated, it did not generate an error.
If the SAFF file has been uploaded, SMSF bank details will be updated with what has been supplied on the file. If GESB bank details have been used for a SMSF, the automatic SMSF creation process will trigger a ‘same bank details’ error.
| Row | Severity | Message |
|---|---|---|
1 | Error | Please contact GESB. The following SMSF share the same bank account details: SMSF FUND NAME AND ADDRESS |
You will not be able to submit until the errors are corrected.
To fix the error you must either:
- Enter the correct bank details for the SMSF in the SAFF file, or
- Update the bank details manually in fund maintenance details (and reselect the Electronic Service Address, if prompted)
Need more help with Employer Online?
If you have any questions about the upgrade, or need any help with uploading your payroll file, please contact Payroll General.
Thank you for printing this page. Remember to come back to gesb.wa.gov.au for the latest information as our content is updated regularly. This information is correct as at 23 June 2026.