What if I can’t access my Employer Online account?
If you are unable to log in to Employer Online, you will need to contact our Payroll General team to request your MFA to be reset.
Once you have been notified that your MFA has been reset, simply log in to Employer Online and set up MFA again for your account.
For help setting up MFA, read How do I set up multi-factor authentication for my Employer Online account?
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