Contact us form

Please complete the online form below. We’ll do our best to get back to you within three to five business days. If the query relates to your super account, please complete all fields so we can accurately identify you.

To protect your personal information, if the information you enter below is different from our records, we’ll need to verify your identity before we can discuss your account.

If you’d like to update your contact details online now, please log into Member Online.

Unless you request otherwise, we will call you back on the number provided below. If we can’t get in touch with you by phone, we may respond to you by email.

You also have the option to connect with us in real time using Live chat between 7.30am and 5.15pm (AWST), Monday to Friday.

Live chat

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To find your member number, check any of your member statements or letters from us.
We’ll only use your email address to respond to you if we can’t get in touch by phone, or if you request an email reply.
Comment type *

Enquiry: If you have any questions regarding your superannuation or our products.

Feedback: If you have any feedback or suggestions that may help us improve your experience with a GESB product or the service you received, please let us know.

Complaint: If you are not satisfied with a GESB product or the service you have received, you may lodge a formal complaint, which will be addressed through our internal dispute process.

Compliment: If you feel that GESB has exceeded your expectations, please let us know.
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Page last updated 24 November 2023

Thank you for printing this page. Remember to come back to gesb.wa.gov.au for the latest information as our content is updated regularly. This information is correct as at 25 April 2024.