New to GESB

If you’ve recently joined us as a new member, here are some simple steps you can take now to make the most of your account and any insurance options you have.

1. Important - check your insurance cover

Your welcome letter shows your current insurance details, or you can find them in Member Online.

Please check that all of your details and cover are correct. You can make any changes in the 'insurance' page in Member Online or call us on 13 43 72 for a copy of the relevant form.

If you have been provided with insurance, you have 20 days from the date of your welcome letter to reduce the amount of your cover or opt out to make sure the changes will apply from the start of your cover.

If you are a casual employee and you would like to apply for insurance, please complete the insurance opt in for casual employees form. Return this form within 90 days of the date of your first employer Superannuation Guarantee (SG) contribution. If you miss this deadline, you’ll need to complete a full insurance application which may also require a medical assessment.

Read the Insurance and your super brochure to find out more about the benefits of insurance.

2. Register for Member Online

Member Online is our secure online service where you can check and manage your super account at any time. It’s easy to register - and then you can easily:

  • Check your insurance cover
  • Update your email address and personal details
  • Manage your communication preferences
  • Provide us with your tax file number
  • Change how your super is invested – and much more

Register now

3. Make sure we have your email address

From 1 January 2018, if we have your email address, we’ll provide your Member Statements and other important information about your account electronically.

To check and update your email address and other contact details, you can either:

  • Login to Member Online, and select the ‘personal details’ tab
  • Call us on 13 43 72 and we can help

You can also use these options to change your communication preferences (and opt out of electronic communications) at any time.

4. Provide us with your tax file number

If you haven't yet provided us with your tax file number, you can do so through Member Online or by completing the tax file number form.

Without your tax file number, you may have to pay more tax on your super than is necessary and we may not be able to accept some of your contributions.

Register now

Learn more about your GESB Super

Once you have checked your insurance and personal details, and we have your tax file number, you might be interested in:

Need help

Page last updated 12 January 2018