Find your lost super

Your super is likely to be a major source of your retirement income, so it’s important to keep track of your accounts.

If there’s no activity in your account and/or your fund cannot contact you for a while, your super will be considered ‘lost’.

What happens to lost super?

We are required to transfer lost accounts from GESB Super, GESB Super (Retirement Access) or West State Super, to the Australian Taxation Office (ATO). This process helps people find their lost super – but their super account(s) are closed.

Find out more about lost and unclaimed super

Use myGov to find and manage lost super

In myGov, you can:

See details of your super accounts

This includes any accounts from your previous jobs and any accounts held by the ATO because the government, your super fund or your employer couldn’t find an account to transfer your super to.

Combine multiple super accounts into one fund

If you transfer your super from one fund to another your request will generally be actioned within one week

Go to myGov

It’s easy to keep track of your super

To make sure you don’t lose track of your super with us, you can:

  • Let us know if you change your address, phone number or email
  • Regularly check your super
  • Provide us with your tax file number (this will also make sure that you don’t pay more tax than you should on your before-tax contributions)

Update your details, check and manage your super and provide your tax file number in Member Online. Or give us a call on 13 43 72.

If you don’t already have a Member Online account, you can register now.

Log in to Member Online

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Page last updated 12 August 2026