Find your lost super

Your super is likely to be a major source of your retirement income – so it’s important to keep track of your accounts.

Your employer pays your Superannuation Guarantee (SG) into their default super fund, unless you choose to have your SG paid to another fund. GESB Super is currently the default fund for the WA public sector.

If you have more than one super account, you might be paying multiple fees and charges, which will reduce the total amount of your super. After a while, if your super fund cannot contact you or there is no activity in your account, your super might be considered ‘lost’.

What does ‘lost super’ mean?

Your super is considered lost if it fits the definition of uncontactable or inactive.

We need to transfer lost accounts from GESB Super, GESB Super (Retirement Access) or West State Super, to the Australian Taxation Office (ATO). This process helps people find their lost super.

Find out more about lost and unclaimed super

Find and manage lost super with myGov

You can create and use a myGov account to find your lost super. You can:

  • See details of your super accounts - this includes any accounts from your previous jobs and any accounts held by the ATO because the government, your super fund or your employer couldn’t find an account to transfer your super to
  • Combine all of your super accounts into one - if you transfer your super from one fund to another, your request will generally be actioned within one week

Find your super

It’s easy to keep track of your super

To make sure you don’t lose track of your super with us, you can:

  • Let us know if you change your address by updating your details in Member Online or by calling your Member Services Centre on 13 43 72
  • Login to Member Online regularly and check your super
  • Provide us with your tax file number through Member Online or by completing a Tax file number form (this will also help to make sure that you don’t pay more tax than you should on your before-tax contributions)

If you don’t already have a Member Online account, you can register now.

Go to Member Online

More information

Need help

  • Call us on 13 43 72
Page last updated 01 May 2020