Contact us form
Please complete the online form below. We’ll do our best to get back to you within three to five business days. If the query relates to your super account, please complete all fields so we can accurately identify you.
To protect your personal information, if the information you enter below is different from our records, we’ll need to verify your identity before we can discuss your account.
If you’d like to update your contact details online now, please log into Member Online.
Unless you request otherwise, we will call you back on the number provided below. If we can’t get in touch with you by phone, we may respond to you by email.
You also have the option to connect with us in real time using Live chat between 7.30am and 5.15pm (AWST), Monday to Friday.
Note: we have a privacy statement that explains how we handle private information about individuals responsibly. Our privacy statement is available on our website or can be obtained by contacting your Member Services Centre on 13 43 72.
Thank you for printing this page. Remember to come back to gesb.wa.gov.au for the latest information as our content is updated regularly. This information is correct as at 23 June 2026.