Processing times for accessing your super
We’ll process your application to access your super as quickly as possible, once we have all the necessary information.
Depending on the type of account you hold, processing times may vary.
| Account | Estimated processing time |
|---|---|
Gold State Super | Within 20 working days |
RI Allocated Pension | Within 10 working days |
West State Super | Within 10 working days |
GESB Super | Within 10 working days |
Please note, in some circumstances it may take us longer to process your request.
Need help
- Connect with us online using Live Chat
- Call us on 13 43 72
Thank you for printing this page. Remember to come back to gesb.wa.gov.au for the latest information as our content is updated regularly. This information is correct as at 23 June 2026.