What is Member Online?

Member Online is our secure, online portal designed to help you manage your account and make informed decisions about your super.

The portal has a range of helpful features and tools so you can easily stay on top of your account(s).

What can I do in Member Online?

You can use Member Online to:

Check your account balance, transactions and fees

Roll in super from other funds

Download or print your member statements

See your personalised investment dashboard and change your investment plan

Check your insurance cover and apply to change your level of cover

Learn when you can access your super or when you may qualify for the Age Pension

New user? Register now

Before you login to your account, you'll need to register for Member Online. It only takes a few minutes.

Register for Member Online

Latest updates and features

  • Improvements to the dashboard and display
  • Visual summary of account movement and transactions
  • Quicker investment switches for Retirement Information members
  • New tools to help you track contributions and your retirement eligibility
  • Final Benefit calculator for Gold State Super members
  • Investment plan comparisons
  • Enhanced security

Find out more in our article Your new Member Online portal

Planned enhancements

You may occasionally notice small changes to how things are displayed or new additions. We're planning additional enhancements to improve your online experience so Member Online can become your central hub of information, transactions and communications.

Get familiar with Member Online

An iPhone being held by a woman showing a login screen

Forgot your password?

Reset your password

If it's been a while since you logged in and can't remember your password, you can reset it on the login screen.

Tablet on lap with member online homepage

Explore our help guide

Help guide

Learn how to navigate and make changes to your account with our help guide.

Padlock security symbol on a keyboard key

Security information

Member Online FAQs

Read our FAQs to learn about our security measures to keep your online account safe.

Need help?

  • Call us on 13 43 72
  • Connect with us in real time using Live chat
Page last updated 12 May 2023