How to change your details

If you would prefer to complete a form, on this page you’ll find instructions on how to complete the 'Change of details' form to update:

  • Your name
  • Your address
  • Other contact details including your phone number and email address

To change any other information, please contact our Member Services Centre on 13 43 72.

1. Download the form

First, click this link to download a Change of details form. You can type your details directly into the form, and then print out the form to provide your signature.

The form has five sections.

2. Provide your personal details

These details include your member number, name, date of birth, and your employer if applicable.

This image shows the ‘Section 1 - Your details’ section of the Change of details form. In this section, you need to provide your GESB member number and personal details, including your title, surname, given name or names, date of birth, gender and employer (if applicable).

3. Provide your new name

This image shows the ‘Section 2 - Change of name’ section of the Change of details form. In this section, you need to provide your new personal details (if applicable). This includes your new title, surname and given name or names.

You’ll only need to complete this section if you’ve changed your name. You will need to provide a certified copy of the relevant document. Instructions are included on the form or you can learn how to get copies of your ID certified.

4. Provide your address details

This image shows the ‘Section 3 - Change of address’ section of the Change of details form. In this section, you need to provide your new address details (if applicable). This includes your previous residential address, new residential address, postal address (if it is different from your new residential address) and the date the new address is effective from.

You’ll be asked to first list the residential address we’ve got for you now. Next you’ll complete your new residential address, and if your new postal address is different, you can provide that here too.

5. Provide your contact details

This image shows the ‘Section 4 - Change of contact details’ section of the Change of details form. In this section, you need to provide your new contact details (if applicable). This includes your new telephone numbers (home, work and mobile) and email address.

In this section, you’ll be able to provide your home, work and mobile number as well as your email address.

6. Check your details

This image shows the ‘Section 5 – Declaration’ section of the Change of details form. In this section, you need to declare that the information supplied on the form is true and correct by signing and dating your completed form.

You’ll need to sign and date the form to confirm the details you’ve provided are true and correct.

7. Send the form in

Now that you’ve completed and signed the form, you need to send your completed form, and certified copies if you’re changing your name, to:

GESB
PO Box J 755
Perth WA 6842

If you don’t have to supply proof of identity, you can also fax the form to 1800 300 067.

Note: Australia Post can take up to six business days to deliver regular mail. Please take this into account when submitting forms to us.

Page last updated 30 April 2020