How to change your details
If you would prefer to complete a form, on this page you’ll find instructions on how to complete the change of details form to update:
- your name
- your address
- other contact details including your phone number and email address
To change any other information, please contact our Member Services Centre on 13 43 72.
- Time it takes
It could take up to 10 minutes to complete the form
- Hardest thing
You’ll need to get your ID certified if you are changing your name
With your contact details up-to-date, you’ll always receive important information from us
- What to consider
You can update your details in Member Online to avoid having to post the form to us
What you’ll need
- Print the change of details form
- Certified proof of identification if you are changing your name
- Call us on 13 43 72 if you have any questions
1. Download the form
First, click this link to download a change of details form. You will need to print out the form as you cannot type directly into the form.
The form has five sections.
2. Provide your personal details
These details include your member number, name, date of birth, and your employer if applicable.
3. Provide your new name
You’ll only need to complete this section if you’ve changed your name. You will need to provide a certified copy of the relevant document. Instructions are included on the form or you can learn how to get copies of your ID certified.
4. Provide your address details
You’ll be asked to first list the residential address we’ve got for you now. Next you’ll complete your new residential address, and if your new postal address is different, you can provide that here too.
5. Provide your contact details
In this section, you’ll be able to provide your home, work and mobile number as well as your email address.
6. Check your details
You’ll need to sign and date the form to confirm the details you’ve provided are true and correct.
7. Send the form in
Now that you’ve completed and signed the form, you need to send your completed form, and certified copies if you’re changing your name, to:
PO Box J 755
Perth WA 6842
If you don’t have to supply proof of identity, you can also fax the form to 1800 300 067.
Note: Australia Post can take up to six business days to deliver regular mail. Please take this into account when submitting forms to us.
Thank you for printing this page. Remember to come back to gesb.wa.gov.au for the latest information as our content is updated regularly. This information is correct as at 10 December 2019.