How do I make an insurance claim?

If you need to make a claim, the first step is to call us on 13 43 72 between 7.30am and 5.30pm (AWST), Monday to Friday. Our insurance claims consultants will help you with lodging your claim and provide you with updates until an outcome is reached. You may also like to read our Understanding the insurance claims process fact sheet for details on the steps to follow, insurance definitions and other requirements.

Page last updated 31 May 2023