A quick guide to your annual member statement
2 October 2023
Your statement includes important information about your super, including your account balance and transaction history from 1 July to 30 June for the previous financial year.
It also provides information about your investment choice, any insurance benefits you may be entitled to and a summary of the money coming in and going out of your account.
It's important to read your statement
The first thing most people want to know is how much they have in their super, and we've made this easy for you to find in a summary that provides an overview of all your important account details.
It’s also a good idea to cast your eye over your entire member statement, which can be found in your Member Online inbox or will be mailed to you, depending on your communication preference.
Both your statement summary and your full statement includes your:
- Personal details
- Account summary
For GESB Super, West State Super and Retirement Income accounts, this includes the opening and closing balance.
Gold State Super members will see a 'total benefit' balance. - Insurance details
For GESB Super and West State Super accounts, this will outline the value of your cover, type of cover, exclusions and total premiums paid.
Gold State Super accounts work differently and will show a lump-sum figure amount. - Fees you paid
A detailed breakdown of administration costs. This doesn't apply to Gold State Super accounts. - Investment details
For GESB Super members, West State Super members and Retirement Income accounts, this includes your current investment plan and outlines which assets you are investing in, with a percentage breakdown of each asset class.
This doesn't apply to Gold State Super accounts.
You can also view these detailed items in your full statement:
- Benefit components
These will vary depending on which account you have. If you're a GESB Super or West State Super member, or if you have a Retirement Income account, there are generally three components to your benefit, each with different access rules and restrictions.
If you're an active Gold State Super member, your benefit is made up of the components unique to this scheme. - Contributions and transactions
For GESB Super and West State Super members, this is a detailed transaction history of each contribution made into your super account by your employer, plus any voluntary contributions you made. It also lists any fees and insurance premiums debited from your account.
If you have a Retirement Income account, this details your pension payments and withdrawals, where applicable.
For Gold State Super members, your contributions are calculated using a defined formula, which is outlined in this section.
Take some time to review your account
Make sure all the details we have for you are correct, including your email address and postal address. If you need to update your details, you can change them through Member Online, by submitting a form, or calling your Member Services Centre on 13 43 72.
You will be able to see how your investment plan performed over the past 12 months and compare its investment benchmark. Remember, you can always change your investment plan to suit your current situation. Use our investment plan tool to help you decide which plan may best suits your needs.
Use our insurance calculator to review whether the amount of insurance you have is appropriate for your circumstances, especially if something has changed such as buying a new house, having a baby or a change in your relationship status.
A binding death nomination is one way to make sure your super goes to the people you want it to when you pass away. It’s important to ensure it’s kept up to date, and you can make, replace or update your nomination at any time.
Think about how you want to receive your statement next year
If you have decided you would prefer to receive an electronic statement, all you need to do is:
- Login or register for Member Online
- Once you’ve logged in, go to the ‘Personal details’ page, which can be found at the top right-hand side of your screen next to the envelope icon. Make sure your email address is up to date and choose ‘email’ as your preferred statement delivery option
Our Member Online help guide provides step-by-step instructions on how to register and how to change the way you receive your communications.
Need help
- Call us on 13 43 72
- Use Live chat
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Thank you for printing this page. Remember to come back to gesb.wa.gov.au for the latest information as our content is updated regularly. This information is correct as at 08 June 2026.