How to make the most of our website

At GESB, we’re always working on making our website the first place you think to visit when you need information or help with your account. We want to help you with the details you need at a time and place that suits you.

Our website has been designed to give you more information in a simpler way, from a range of different devices. Here are some quick tips to help you make the most of our website.

Start with the accounts and features pages

You can find most information about your account in the accounts and features pages in our super section. If you have a Retirement Income Pension account, start with our retirement section.

• On the accounts and features pages, you’ll find a summary of your account type, including any insurance options, fees, and how tax applies to your account.
• You can find your Product Information Booklets, brochures, fact sheets and forms in the important documents tab.
• If you’re a member of one of our untaxed schemes, West State Super or Gold State Super, you can learn more about the unique features of your account.
• If you’re a Gold State Super member, you might be interested in finding out how we work out your final super benefit.

Get practical help and information

Use our online resources and tools, or find out about our services in our help, forms and tools section.

• If you need help with a topic, see our frequently asked questions (FAQ's).
• Here you can read our ‘how to’ guides for step-by-step instructions to help you manage your account. These guides will walk you through the steps you need to complete a process, such as adding money to your super, switching your investment plan or changing your insurance.
• Explore our upcoming webinars on a range of topics. If you’ve never joined one of our webinars, see our webinar help guide to get started and register.
• See our super tips or retirement tips to help you get ahead today.

Learn about investing in your super

• If you have a market-linked GESB Super, West State Super, Retirement Income Pension or RI Term Allocated Pension account, our investment and performance section has easy-to-understand information about how your account is invested and your investment options.
• You can also see the latest daily unit prices and compare investment returns for each investment plan. If you don’t know what those mean in terms of your account, we’ll help you make sense of it all.

It’s easy to learn more and get help with managing your account today. If you’d like to learn more about why we updated our website and what changed, see the top 3 things to know about our new website.