Many Australians experience mental health challenges at some point in their lives. In fact, around 1 in 5 experience a mental illness each year.1
Supporting our members means more than helping you grow your super. If you're feeling stressed, anxious, low in mood, having trouble sleeping, or just not feeling like yourself, support is available.
A helpful starting point could be Medicare's Mental Health Check In. It's a free, government-provided digital service that can be beneficial if you're looking for tools, resources and activities you can access on your own or with the help of a qualified mental health practitioner via telehealth.
The Medicare Mental Health Check In offers:
If you're a GESB member, you can get a $60 discount off the standard rate per session with the AIA access code, whether or not you have a Mental Health Care Plan.
If you have a Mental Health Care Plan from your GP, you may also be eligible for a Medicare rebate, depending on your circumstances.
Alternatively, you can claim through your private health insurance.
Remember to enter the access code AIAGroup when booking, otherwise the standard price will apply.
Any GESB member (regardless of whether they have insurance through GESB with AIA) and their immediate family members (partner and children) above the age of 13.
To be eligible for the Medicare rebate, you must have a valid Mental Health Care Plan in place. If you do not currently have one, you will need to consult your GP to obtain a plan before you book a session through My Psychologist.
A Mental Health Care Plan enables you to claim a Medicare rebate for up to 10 psychology sessions per calendar year.
After your session, your psychologist will process the Medicare rebate on your behalf. The rebate is typically deposited into the bank account linked to your Medicare card within 24 hours of your appointment.
If you are claiming a rebate through your private health insurance provider, your psychologist will email you a receipt after your session. You can then submit this receipt directly to your private health insurer to claim your rebate.
For further details, please read Online Psychologists Australia’s FAQs .
This service is confidential, and no personal data is shared with AIA. The only information shared is the number of participants who use the service.
The My Psychologist service is delivered by Online Psychologists Australia, and their customer data is all stored in Australia in accordance with the relevant privacy legislation requirements.
With My Psychologist, a qualified psychologist will work with you to tailor their approach, using therapies proven by research to be effective in achieving wellbeing.
They're there to talk through symptoms such as, but not limited to:
1 Australian Institute of Health and Welfare, Prevalence and impact of mental illness, May 2025.
Page last updated 15 June 2026Thank you for printing this page. Remember to come back to gesb.wa.gov.au for the latest information as our content is updated regularly. This information is correct as at 15 June 2026.
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