Are you considered uncontactable or inactive?

Your super may be considered lost if it fits the definition of uncontactable or inactive.

This means:

• Uncontactable - you have never provided a contact address, or your recorded contact details have become invalid (for this to happen, we must receive two pieces of returned mail and/or a returned email for the addresses we have on file, depending on the details we have), and we haven’t received a contribution or roll in for you within the last 12 months
• Inactive - you joined us through your employer more than two years ago and your account has had no contributions or roll ins in the last five years

Read more about how to find your lost super.