How to set up a Transition to Retirement Pension

If you’ve explored your options and decided that a transition to retirement strategy is right for you, you can either:

  • Log in to Member Online and go to the Pension and payments section to complete and submit your application
  • Download, print and complete our PDF form and send it to us by post

Before you apply, please read the product information booklet and the documents recommended in the booklet.

Once your form has been submitted, we aim to process your application within 10 working days. Sometimes it can take us longer to process, depending on your situation.

If you’re opening an allocated pension to access your Gold State Super, please allow some extra processing time before your application is finalised.

We’re here to help

If you have questions about setting up your Transition to Retirement Pension or need more help with the application form, please call us on 13 43 72 between 7.30am and 5.30pm (AWST), Monday to Friday.

Page last updated 22 January 2026