How to withdraw a lump sum

If you have retired and opened an RI Allocated Pension account, you can make lump-sum withdrawals of $1,000 or more from your account.

To make a withdrawal, you’ll need to:

1. Complete our Partial payment form

Download and print our Partial payment form so you can fill out your details, the amount you’d like to withdraw and your preferred payment option.

Before you can make a withdrawal, we will need to verify your identity. If you have not previously supplied us valid identification, you’ll need to provide proof of identity with your form.

2. Post your form to us

Please post your form along with any required supporting documents to:

GESB
PO Box J 755
Perth WA 6842

Please note that Australia Post can take up to six business days to deliver regular mail.

Once we receive your form, we'll aim to process your partial payment request within 10 working days. In some circumstances, however, this may take longer.

3. Make withdrawals of $1,000 or more from your account

With an RI Allocated Pension, the minimum amount you can withdraw is $1,000.

To keep your account open, you’ll need to keep a balance of at least $1,000.

If you request a payment which would reduce the balance below this amount, you must withdraw all of the remaining balance.

To close your account or roll over to another complying super fund, you need to complete a Retirement Income Pension withdrawal formFind out how to close your account.

We’re here to help

If you have questions about making a lump-sum withdrawal or need more help with the Partial payment form, please call us on 13 43 72 between 7.30am and 5.30pm (AWST), Monday to Friday.

Page last updated 22 January 2026