FAQs

We’ve answered some of our frequently asked questions (or FAQ's) for you on this page. To find an answer to your question, you can search for keywords in the search box or choose from the categories and topics along the side of the page.

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  1. Fully-matching results

  2. Who do I contact if I have a query about the allowances I pay for employees?

    For information about allowances for employees with a taxed scheme (such as GESB Super) visit the ATO's website. For employees with an untaxed scheme (such as West State Super or Gold State Super) contact your Relationship Manager. If you have an issue...

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  3. Do I have to pay SG for employees who are aged under 18?

    Yes, you need to pay SG contributions for all eligible employees regardless of their age. Age limits do not apply to our GESB schemes.