Are you considered uncontactable or inactive?

Your super may be considered lost if it fits the definition of uncontactable or inactive.

This means:

• Uncontactable - you have never provided a contact address, or your recorded contact details have become invalid (for this to happen, we must receive two pieces of returned mail and/or a returned email for the addresses we have on file, depending on the details we have), and we haven’t received a contribution or roll in for you within the last 12 months
• Inactive - you joined us through your employer more than two years ago and your account has had no contributions or roll ins in the last five years