1 - 30 of 104 results for Member FAQ
  1. What is salary sacrificing?

    Salary sacrifice is an agreement between you and your employer where you agree to ‘sacrifice’ part of your future before-tax salary. The amount you sacrifice can be paid into your super account by your employer (rather than taking it as salary).

    You can salary sacrifice to your GESB Super or West...

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  2. How does Retirement Income Allocated Pension work?

    Retirement Income Allocated Pension allows you to invest your super lump sum and receive a regular income stream.

    You can transfer your super to a Retirement Income Allocated Pension and it will be invested in the plan of your choice. You draw regular pension payments, and are able to withdraw lump...

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  3. What is Transition to Retirement?

    Once you have reached your Commonwealth preservation age, Transition to Retirement (or phased retirement) allows you to turn your super into a non-commutable income stream, without having to retire or reduce your hours of work.

    You can then use...

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  4. What insurance cover is automatically provided?

    If your employer pays your Superannuation Guarantee (SG) contributions into your GESB Super or West State Super and you’re under 65 and meet certain eligibility criteria, you will be automatically covered for:

    • Death and Total and Permanent Disablement (TPD)
    • Salary Continuance Insurance

    If you started working on a casual basis on or after...

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  5. Finding your super

    You might have lost track of some of your super if you've ever changed your name, address or job. After some time, if any of your super accounts have not received contributions, then your super could be held by the Australian Taxation Office (ATO) on your behalf.

    Here we’ll look at...

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  6. How to change your details

  7. What happens to your super when you stop working for the WA public sector?

    You can only have employer contributions paid into your GESB account by a WA public sector employer. This means you’ll need to have your new contributions made to another super fund. You can ask your employer who their default super fund is, or choose your own fund. When you’re choosing...

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  8. What is unit pricing?

    Like many other funds, we value your account using units.

    When you, or your employer, make a contribution to your account, you purchase units in your investment plan. The units change in value as the value of the underlying asset classes (which make up the various investment plans) either increase or...

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  9. How to calculate your Gold State Super

    Gold State Super is a defined benefit scheme. This means your Final Benefit is determined by applying a fixed, or 'defined', formula. On this page we’ll explain how you can calculate your Gold State Super benefit.

    Action summary
    • Time it takesIt can take up to 20 minutes to...
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  10. What is daily forward unit pricing?

    Forward unit pricing means that the declared unit price on Monday, for example, will be based on the value of our assets at the close of business on Monday.

    The unit price will then be released and applied to Monday's transactions (buying and selling units) on Tuesday, and available on our...

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  11. What is Death and Total and Permanent Disablement (TPD) cover?

    Death cover provides a one-off lump-sum payment in the event of your death (and includes a terminal illness benefit1).

    TPD cover provides a one-off lump-sum payment if you are totally and permanently disabled and can’t work because of that condition.

    1 Death cover also entitles you to claim for a terminal...

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  12. Why should I consider salary sacrificing?

    Here are some reasons you might decide to salary sacrifice:

    • You’ll pay less income tax - your taxable income is reduced by the amount you salary sacrifice, which means you could pay less income tax.
    • There could be other tax benefits - super is generally taxed1 at what’s known as a concessional...
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  13. What happens to your super when you leave Australia?

    If you are a temporary resident permanently leaving Australia

    If you entered Australia on an eligible temporary work visa that has expired or been cancelled and you are leaving permanently, you could access your super benefits. This payment is known as a departing Australia super payment (DASP) and is not available...

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  14. Who can open a Retirement Income Allocated Pension account?

    In most cases, you can open a Retirement Income Allocated Pension account if:

    • You are eligible for an immediate payment of a benefit from your super. You can generally access your super if you meet a condition of release - e.g. you are retiring permanently and have reached your Commonwealth preservation...
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  15. How military leave affects your super

    If you work in the Australian Defence Forces, being on military leave for Reserve or Active service can have an impact on your super.

    The impact can depend on a number of factors including the type of leave and the type of super account you have with us. The following conditions...

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  16. Who is eligible for Transition to Retirement?

    Once you reach your Commonwealth preservation age, you can use your super money to start a Transition to Retirement strategy.


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  17. What is included in Gold State Super remuneration?

    Your Final Benefit for Gold State Super is based on your years of service and an average of your equivalent full-time remuneration before you stop contributing to your account.

    The rules about which payments can be included as part of your remuneration are determined by the provisions of the State Superannuation...

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  18. What is Salary Continuance Insurance (SCI) cover?

    Salary Continuance Insurance (SCI) provides a monthly income of up to 75% of your pre-disability annual income for up to two years if you become disabled due to sickness or injury. In addition, you may also be entitled to a Superannuation Top-Up Benefit.

  19. What is combining your super?

    Combining your super means transferring the money from your other super accounts into just one account.

    Every time you've changed jobs, you may have opened another super account. Keeping track of small amounts of super can be a hassle, and it's likely that money in these separate super accounts is being...

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  20. What are the risks for unit pricing?

    For us, and other funds that unitise their investments, the risk of unit pricing errors is one of our most significant operational risks. We have robust processes in place to keep any risk of pricing errors to a minimum.

  21. Why not salary sacrifice?

    Salary sacrifice might not be the best solution for you, depending on your circumstances.

    There are a few disadvantages:

    • Tax on your final benefit could increase depending on the age that you retire.
    • Salary sacrificed contributions are treated as employer contributions, and in relation to taxed schemes such as GESB Super, are capped...
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  22. How long will your money last?

    Each time you receive a regular payment or a one-off lump sum withdrawal from your Retirement Income Allocated Pension account, your balance will be reduced.

    You will keep receiving payments until there is no money left in your account. How long this income will last depends on:

    • How much you initially invest
    • The...
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  23. What is salary maintenance and how does it work?

    Your Gold State Super Final Benefit is based on your Gold State Super remuneration.

    If your equivalent full-time Gold State Super remuneration is reduced, your benefit will also be reduced.

    Salary maintenance allows you to preserve the value of the benefit that you have already accrued, and could help to protect the...

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  24. When you can access your super

    Your super is designed to help you save for retirement and has tax benefits, so there are rules about when you can access the money.

    To get your super, you need to have reached what’s known as your Commonwealth preservation age:

    Commonwealth preservation age When you were bornWhen you can access...
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  25. Divorce and your super

    The way your super is handled if you separate or divorce is guided by the Family Law Act 1975 (Cth) (Family Law Act).

    According to the Family Law Act, your super is treated as property that can be divided between parties in the event of a marriage breakdown. The law allows...

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  26. Who can salary sacrifice?

    You can only salary sacrifice into your GESB Super or West State Super account if you are currently employed in the WA public sector.

  27. How can you receive your pension?

    When you open an account, you choose which eligible bank account your payments will be made into. Your payments will be fast, safe, automatic and convenient.

    Please note, your payments must be made into an account in your name, but cannot be made into a credit card or overseas account.

  28. What is an untaxed scheme?

    Most super funds are 'taxed' funds, which means the tax is paid up front, except for a few public sector funds, which are ‘untaxed.’

    Untaxed does not mean no tax applies, but instead tax is charged when your benefit is paid or rolled over to a taxed scheme.

    Gold State Super, West...

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  29. Can I see the unit price history?

    Yes. As unit prices change daily, you can see the unit price history of your investment plan, or any of our other plans, on our unit price page. You can also call us on 13 43 72 for unit pricing information or find step-by-step instructions on

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  30. What is preservation age?

    Your super is designed to help you save for retirement and has tax benefits, so there are rules about when you can access the money.

    Your 'Commonwealth preservation age' is the minimum age, required by Commonwealth government legislation, at which you can access your super. Until you reach this age and...

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