How do I know if I have any new items in my Member Online inbox?

Once you have logged in to Member Online, check the top right of your screen for an envelope icon.

When you have new items in your inbox, the number of unread items will appear in a red circle next to the envelope.

Screenshot showing unread messages

Once you’ve read all new items in your inbox, the number disappears, and you’ll only see the envelope.

We recommend you check your inbox regularly for updates or information which relates to your account.

Page last updated 14 April 2023