Where can I find my statements?

Your statements are in your Member Online inbox, which you can access by clicking the envelope icon on the top right-hand side of your screen.

This screenshot highlights the Member Online inbox envelope icon.

You’ll know when you have unread mail, such as a new statement, as a red circle will appear next to the envelope indicating the number of unread items.

This screenshot highlights the Member Online inbox unread messages.

Clicking the envelope icon will take you to your inbox, where your statements are stored under ‘Documents’.

This screenshot shows the Member Online inbox

To get a PDF copy of your statement, click ‘Download’.

This screenshot highlights the ‘Download’ link under ‘Documents; in the Member Online inbox.

Page last updated 01 June 2023