I can't hear anything or the sound is very faint

Make sure you have an up to date browser, that your speakers are connected, and the volume is turned on. You can check this by going to a different website, like YouTube.

Make sure your speakers are plugged into the power outlet, turned on and up, and connected to the audio port of the computer. Your speakers or headphones must be plugged into the sound card, not into the sound out jack of the CD-ROM drive.

If you still can’t hear anything, check your system volume settings and the volume on the media player. If these are set-up correctly but you still don’t have sound, try adjusting the system volume settings on your computer by:

1. Clicking Start, Settings, and then Control Panel
2. Double clicking on the multimedia icon
3. On the audio tab, turn up the volume

If it is greyed out, it means the system is not configured for sound.