The media player automatically stops, or it continually stops and rebuffers
This is often due to network congestion. You may be:
- Trying to connect to the internet with a slow connection, or over a congested wi-fi or mobile network
- Trying to access a webinar during peak internet traffic hours
- Trying to connect to the internet from a mobile device
- Experiencing heavy traffic on your company network
To help ease network congestion, you may consider:
- Upgrading to a faster connection
- Minimising the number of applications you are running while watching the webinar
- Watching on-demand webinars during off-peak times
Thank you for printing this page. Remember to come back to gesb.wa.gov.au for the latest information as our content is updated regularly. This information is correct as at 04 May 2024.