Annual Member Meeting online help guide

This guide is designed to help you access and participate in our Annual Member Meeting. Find out how to:

Check your browser compatibility

The supported browsers for this meeting are:

  • Chrome – version 44 and above
  • Firefox – 40.0.2 and above
  • Safari – OS X v10.9 ’Mavericks’ & OS X v10.10 ‘Yosemite’ and above

You can check if your browser is compatible by visiting the What is my browser website.

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Join the meeting

Follow these steps to join the meeting from your computer, tablet or mobile device:

Step 1: Click the ‘Join Annual Member Meeting’ button in the reminder email we sent to you or click the ‘Join meeting’ button on our Annual Member Meeting page.

Step 2: Enter you details including your full name, mobile number and email address.

Step 3: Confirm you have read and accept the terms and conditions by ticking the box provided.

Step 4: Click the ‘Continue’ button.

Welcome to GESB’s 2022 Annual Member Meeting. Please register your details to participate. On the ‘Your details’ tab, please enter your full name, mobile number and email address. Tick the box to confirm you’ve read and accept the terms and conditions and click ‘Continue’.

Step 5: Under the ‘Login details’ tab, select your ‘Registration type’ from the dropdown box by choosing ‘Member’. Please note: if you log in as a guest, you won’t be able to ask questions.

Welcome to GESB’s 2022 Annual Member Meeting. Please register your details to participate. On the ‘Login details’ tab, please select your registration type from the drop-down menu by choosing ‘Member’.

Step 6: Enter your member number and click ‘Register’.

Step 7: You have now joined our Annual Member Meeting. You will be able to view the meeting on the left side of the screen, the presentation slides on the right side and the ‘Ask a question’ boxes at the top and bottom of the screen.

Our annual member meeting portal has the meeting video on the left of the screen, the presentation slides on the right of the screen and the ‘Ask a question’ boxes at the top and bottom of the screen.

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Ask a question

To ask a question, you must have logged in as a ‘member’ rather than a ‘guest’ and provided your member number.

You can ask a question before or during the meeting. Follow these steps to ask a question:

Step 1: Click the ‘Ask a question’ box at the top or bottom of the screen.

Annual member meeting portal showing the location of the ‘Ask a question’ boxes at the top and bottom of the screen.

Step 2: The ‘Ask a question’ box will then appear for you to complete.

The ‘Ask a question’ box shows you how you can submit a question to us. First, select your question category using the ‘Regarding’ drop down box. Then, write your question into the ‘Question’ section and click the ‘Submit question’ button.

Step 3: Use the ‘Regarding’ drop down box to select the ‘General business’ question category.

Step 4: Type your question into the ‘Question’ section and click the ‘Submit question’ button

Step 5: Once you have asked a question, a ‘View questions’ box will appear. At any point you can click on ‘View questions’ and see all of the questions you have submitted. Only you can see the questions you have asked.

The ‘View questions’ box shows you the questions you’ve submitted. You can submit another question by clicking the ‘Submit another question’ button at the bottom of the box.

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View closed captions

Closed captions allow you to see a text version of the audio content in the Annual Member Meeting.

Follow these steps to turn on closed captions:

Step 1: Right click on the video and select ‘Show controls’.

Shows the ‘Show controls’ option highlighted in a list

Step 2: Next, click on the ellipsis (3 vertical dots) in the bottom right-hand corner of the video.

Shows the Annual member meeting video with the ellipsis (3 vertical dots) in the bottom right-hand corner of the video. Once you click on the ellipsis, you can turn on closed captions.

Step 3: Select ‘captions’.

Shows the ‘Captions’ option currently turned off.

Step 4: Select ‘English’.

Shows the closed captions options available. Select ‘English’ to turn on closed captions.

Closed captions should now appear for the meeting. Here is an example of closed captions from our last Annual Member Meeting.

Shows an example of the closed captions that were available in our 2021 Annual Member Meeting.

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Need more help?

If you need help using our Annual Member Meeting portal, please contact virtual meeting support on 1800 990 363.

Page last updated 21 September 2023