Annual Member Meeting online help guide

This guide is designed to help you join, ask questions and navigate our online Annual Member Meeting. Find out how to:

Check your browser compatibility

The supported browsers for this meeting are:

  • Chrome – version 44 & 45 and after
  • Edge – 92.0 and up

You can check if your browser is compatible by visiting the What is my browser website.

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Join the meeting

Follow these steps to join the meeting from your computer, tablet or mobile device:

Step 1: Click the ‘Join Annual Member Meeting’ button in the reminder email we sent to you or on our Annual Member Meeting page.

Step 2: Enter your details including your full name, mobile number and email address.

Step 3: Confirm you have read and accept the terms and conditions by ticking the box provided.

Step 4: Click the ‘Continue’ button.

Welcome to GESB’s Annual Member Meeting. Please register your details to participate. On the ‘Your details’ tab, please enter your full name, mobile number and email address. Tick the box to confirm you’ve read and accept the terms and conditions and click ‘Continue’.

Step 5: Under the ‘Member details’ tab, select your ‘Registration type’ from the dropdown box. Please note: if you log in as a guest, you won’t be able to ask questions.

Welcome to GESB’s Annual Member Meeting. Please register your details to participate. On the ‘Login details’ tab, please select your registration type from the drop-down menu by choosing ‘Member’.

Step 6: Enter your member number and click ‘Register’.

Step 7: You have now joined our Annual Member Meeting. You will be able to view the meeting on the left side of the screen, the presentation slides on the right side and the ‘Ask a question’ boxes at the top and bottom of the screen.

Our annual member meeting portal has the meeting video on the left of the screen, the presentation slides on the right of the screen and the ‘Ask a question’ boxes at the top and bottom of the screen.

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Ask a question

To ask a question, you must have logged in as a ‘member’ rather than a ‘guest’ and have provided your member number.

You can ask a question before or during the meeting. Follow these steps to ask a question:

Step 1: Click the ‘Ask a question’ box at the top or bottom of the screen.

Annual member meeting portal showing the location of the ‘Ask a question’ boxes at the top and bottom of the screen.

Step 2: The ‘Ask a question’ box will then appear for you to complete.

The ‘Ask a question’ box shows you how you can submit a question to us. First, select your question category using the ‘Regarding’ drop down box. Then, write your question into the ‘Question’ section and click the ‘Submit question’ button.

Step 3: Use the ‘Regarding’ drop down box to select the ‘General business’ question category.

Step 4: Type your question into the ‘Question’ section. There is a limit of 532 characters with spaces.

Step 5: Click the ‘Submit question’ button.

Step 6: Once you have asked a question, a ‘View questions’ box will appear. This shows you all of the questions you have submitted. Only you can see the questions you have asked.

The ‘View questions’ box shows you the questions you’ve submitted. You can submit another question by clicking the ‘Submit another question’ button at the bottom of the box.

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View closed captions

Closed captions (CC) allow you to see a text version of the audio content in the Annual Member Meeting. They make video accessible to people who are deaf and hard of hearing.

To turn on closed captions

Click on the ‘CC’ button at the bottom of your screen.

Closed caption text should appear as an overlay on the left.

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Need more help?

If you need help using our Annual Member Meeting portal, please contact virtual meeting support on 1800 990 363.

Page last updated 19 September 2025

Thank you for printing this page. Remember to come back to gesb.wa.gov.au for the latest information as our content is updated regularly. This information is correct as at 23 June 2026.