FAQs

Employer Online is our secure and convenient super contribution portal for HR and payroll administrators.

Not that I am aware of, but never say never.

A complying fund is a super fund that meets specific requirements and obligations outlined in the Superannuation Industry (Supervision) Act 1993.

As an employer, it is your responsibility to check whether the fund an employee has nominated is a complying fund.

To check whether a fund is complying, you can look up...

You can only salary sacrifice into your GESB Super or West State Super account if you are currently employed in the WA public sector.

An employee can choose a fund as often as they like.

A casual employee means you are:

• Engaged by a Participating Employer (an employer that is eligible to make contributions to your GESB Super or West State Super account)
• Paid at an hourly rate
• Not entitled to be paid annual leave or sick leave in your employment

You are also considered a casual employee if...

To register for Employer Online, please email payrollgeneral@gesb.com.au.

128-bit encryption is required for your operating system and browser.

If you are currently paying SG for your employees, they can choose a super fund. All employees who are eligible for SG contributions are able to choose a super fund.

To make it easier for you to meet your choice obligations, our GESB Clearing House is free to all WA public sector employers where we are their default fund. Our GESB Clearing House is an easy-to-use online system which allows you to pay your choice contributions (i.e. where your employees...

A taxed fund, such as GESB Super, is one where a 15% contributions tax applies on taxable contributions (such as employer or salary sacrifice contributions) when they are received by the fund. Investment earnings in a taxed fund are taxed at a maximum rate of 15% in the year that...

No. We are the super fund for the WA public sector and can only accept employer contributions from WA public sector employers. We are regulated by the State Superannuation Act 2000, which means we can’t accept external contributions from non-government employers. These restrictions apply to both Superannuation Guarantee (SG) and...

This might be due to network congestion. Please refer to the FAQ The media player automatically stops or it continually stops and rebuffers for information on network congestion.

You can use Employer Online to:

• Manage your employee data
• Pay contributions through direct debit or direct credit
• View your contribution status and submission history
• Access GESB account details
• Access Gold State Super liability invoices
• Generate reports

Your Gold State Super includes basic death and disability insurance cover at no extra cost, for as long as you're making contributions, and until you turn 60.

Choice of Super doesn’t apply in some circumstances. You don’t need to offer Choice of Super to members of defined benefit schemes such as Gold State Super and the WA Public Sector Pension Scheme. Contributing members of Gold State Super can withdraw from the scheme and ask that you make...

If you have already registered for a webinar, you can enter your e-mail address in the registered users section of the registration page. Please make sure you have cookies and JavaScript enabled on your computer.

GESB is currently the default fund for most State Government employers. An employer default fund is the fund you pay your employees’ Superannuation Guarantee (SG) contributions to if they do not choose a fund. We have over 85 years’ experience managing and administering the super and retirement savings of over...

This might be due to network congestion. Please refer to the FAQ The media player automatically stops or it continually stops and rebuffers for information on network congestion.

You can use the GoToMeeting app for iOS to join...

You can view the presenter's screen in both portrait and landscape mode. You can also double-tap anywhere on the 'GoToMeeting Viewer' to change the display to 'Full Screen' mode. Double-tap a second time to zoom in to 100% mode. Double-tap a third time to return to the default view -...

Most women’s symptoms resolve, but not all symptoms resolve for every woman - we never say never or always in medicine.

Read more in the AMS Menopause symptoms fact sheet.

As an employer, it’s worth making sure you comply with your Choice of Super obligations to avoid penalties. If you don't meet your Choice of Super obligations, you remain liable for the Superannuation Guarantee (SG) charge, together with interest and penalties. To meet your obligations, you must:

• Offer Choice of Super...

The maximum you can withdraw from your pension is 10% of your account balance, calculated when you first open your account and on 1 July of each year after that. This amount is not pro rata.

You can have joint/muscle pain, but not everything is due to menopause. I suggest you see a GP to discuss, or a podiatrist is also useful for feet issues.

If you have a GESB Super, West State Super or Gold State Super account, you can make after-tax contributions. You don’t have to be currently employed in the WA public sector.

If you only have a Gold State Super or Gold State Super deferred account with us, we will automatically open...

A Superannuation Product Identifier Number (SPIN) is a number that was previously used to identify a super fund or scheme. The SPIN was replaced by the Unique Superannuation Identifier (USI) as part of Australian Government’s Stronger Super reform in July 2014.

If you think your member number or password has become known to someone else, you should immediately change your Member Online password and contact us as soon as possible. For this reason, it’s important to keep information related to your account in a secure location.

There are a number of potential tax benefits in making spouse contributions, such as:

• You could receive a tax offset of up to $540 per financial year, if you meet certain criteria
• Your spouse contributions are tax-free upon withdrawal
• Your spouse or partner could pay a lower rate of tax than you, when...

There is no easy answer.

AMS resources may help:

• Lifestyle and behaviour changes for menopausal symptoms
• Maintaining your weight and health