How can I change my investment plan?

To change your investment plan*, click on the 'investments' tab on the Member Online menu bar.

* If you’re a Retirement Income Pension member and you want to change your investment plan, please complete the relevant online form which you can access through Member Online:

Generally, we will process your investment switch within two to three business days after we receive your request. Please note the unit price on the effective date of your investment switch will be applied to the transaction. This may be different to the unit price displayed on the website today. Learn more about unit prices.

Investments tab

This image shows the location of the ‘Investments’ tab in the menu bar in Member Online, which is the third tab from the left.

Then, click on the 'change plan' button at the bottom of the table.

Change plan button

This image shows the ‘Your investment overview’ page in Member Online which displays your current investment plan and highlights the ‘Change plan’ button. Click this button to change your investment plan.

Step 1: select the plan you want to change to

If you want to change to another Readymade plan, select the plan by clicking on the appropriate button, then click 'continue'.

Choosing a Readymade plan

This image shows the ‘Step 1: Choose a plan’ page in Member Online, as part of the ‘Change your investment plan’ process. This section highlights the Readymade investment plans. These are the Growth plan, My GESB Super plan, Balanced plan, Conservative plan and the Cash plan. Here you can see your current investment plan and select a new investment plan using the radio buttons provided.

To find out more about the structure and performance of each plan, click on the plan names. This will open the investment plans page on our website in a new window.

If you want to change to a Mix Your plan, select the Mix Your plan radio button. This will open the Mix Your plan investment choice options. Use the sliders to set your investment preference. The total new allocation % needs to add up to 100%.

Choosing Mix Your plan

This image shows the ‘Step 1: Choose a plan’ page in Member Online, as part of the ‘Change your investment plan’ process. This section highlights the Mix Your plan investment options. Here you can change to a Mix Your plan by selecting the radio button highlighted. Next, use the sliders to set your new asset allocation for each asset.

You can choose to have GESB automatically rebalance your Mix Your plan investment mix to maintain your desired level of asset allocation. For example, if the Australian Shares component of your super outperforms other asset classes, your asset allocation will increasingly be weighted to Australian Shares. Auto rebalancing ensures the weight allocated to each asset class remains the same over time. You can choose to rebalance your investment mix on a quarterly, half-yearly or yearly basis.

To update the 'rebalance' option, click on the drop down box and select the frequency you want to rebalance at.

If you don't use the automatic rebalance option, we recommend you monitor investment movements yourself, based on your investment choice. Remember to check that your investment mix is on track as the mix you choose could drift as markets fluctuate.

Finally, click 'continue'.

Before making a decision you should read the Investment choice brochure.

Mix Your plan rebalancing

This image shows the ‘Your Mix Your plan rebalancing details’ section of the ‘Step 1: Choose a plan’ page in Member Online. This section shows you where you can elect to rebalance your investment and select the frequency (quarterly, half yearly or yearly) you want to rebalance at. Once you have made your selection, click the ‘Continue’ button.

Step 2: check the plan you have selected

Then, read and accept the 'member declaration' by clicking in the tick box before clicking 'submit'.

Confirm your plan

This image shows the ‘Step 2: Confirm your plan’ page in Member Online, as part of the ‘Change your investment plan’ process. In this section, you can confirm your change of investment plan. We have highlighted your new investment plan and the member declaration section. Once you have read and understood the member declaration section, tick the box to confirm and click the ‘Submit’ button.

Step 3: your receipt

Your request to change your plan will generally be processed within two to three business days after we receive your request. The change can be cancelled at any time on the day you submit your request, but not after this time.

You will need to wait until your current switch has been processed before you can make another switch.

An email will be sent to you confirming the change you have requested.

You can then choose to print the page for your records or click 'back to investments overview'.

Your change of investment plan receipt

This image shows the ‘Step 3: Your receipt’ page in Member Online, as part of the ‘Change your investment plan’ process. This page confirms that your request to change your investment plan has been submitted. Here you can print your receipt and click the link to go ‘Back to Investments overview’ page.

Your confirmation email

This image shows an example of the email you’ll receive from GESB confirming that we’ve received your request to change your investment plan through Member Online. The email includes your member number and your request reference number.

To see the status of your requested plan change, visit the 'Investments' page at any time.

Below the table you'll see there's a switch pending and the date the switch was requested.

To see the details of the switch, click the 'view pending switch' button below the table.

View your pending switch

This image shows the ‘Your investment overview’ page in Member Online, highlighting that you have a pending switch. To view the details of your pending switch, click the ‘View pending switch’ button.

In the Pending switch section, you can see the current investment plan and the future investment plan that you're changing to.

On the day you make the switch, you can cancel the change at any time by clicking the 'cancel' link. From the next day, you are no longer able to cancel the switch as it's already being processed. You will then need to wait until your switch is complete before you can make another switch.

Cancel your pending switch

This image shows the ‘Pending switch’ page in Member Online. Here you can view the details of your pending switch, including current allocation percentage and new allocation percentage. You can then click ‘Cancel’ if you wish to cancel your pending switch.

Page last updated 27 August 2020