FAQs

ON24 is a free online software platform, so there is no charge to use it. However, you are responsible for any internet data charges.

If you receive a message in the media player or slides saying "Content not available", it means you are unable to access the stream. Refresh your browser page. If this doesn’t work, wait, and try again later.

You can download the free GoToMeeting app from the App Store.

For most women this will resolve over time. Try to do things that can reduce the ‘mental load.’ Some tips are in our Menopause awareness webinar presentation above.

Make sure all the required registration fields have been filled out and resubmit the form.

This might be due to network congestion. Please refer to the FAQ The media player automatically stops or it continually stops and rebuffers for information on network congestion.

After you register, a cookie is placed on your computer that lets us know you've already registered. When you return to the site, you will automatically bypass the registration page. If you need to re-register or register a different person, please delete the cookies from your computer and click the

You can use the GoToMeeting app for iOS to join...

As on a Windows PC or Mac, you can view the presenter's screen, see who else is attending and who is talking. However, some features are not yet available on your mobile device, such as the drawing tools, presenter controls, keyboard and mouse controls and starting or scheduling sessions.

You can view the presenter's screen in both portrait and landscape mode. You can also double-tap anywhere on the 'GoToMeeting Viewer' to change the display to 'Full Screen' mode. Double-tap a second time to zoom in to 100% mode. Double-tap a third time to return to the default view -...

As on a Windows PC or Mac, you can view the presenter's screen, see who else is attending and who is talking. However, some features are not yet available on the iPad, iPhone and iPod Touch, such as the drawing tools, presenter controls, keyboard and mouse controls and starting or

This is usually because of network congestion, which can cause:

• The sound to work continuously, but the video to freeze
• The program to continually stop and rebuffer
• The player to automatically stop, requiring you to click play again

Please refer to the FAQ The media player automatically stops, or it continually stops...

During a session, you can put the GoToMeeting app into background mode by pressing the Home button on your device to simultaneously use other apps without disconnecting from the meeting.

To re-open the GoToMeeting app, you can do any of the following:

• Select the GoToMeeting daisy icon from the Android app menu
• Open...

You can download the GoToMeeting app from the Google Play Store by signing in to your Google account linked to your Android device and searching for the GoToMeeting app to install it. If you don't see an Install button,...

Make sure you have an up to date browser, that your speakers are connected, and the volume is turned on. You can check this by going to a different website, like YouTube. Make sure your speakers are plugged into the power outlet, turned...

If you voluntarily withdraw your Gold State Super membership, you cannot re-join the scheme, as it was closed to new members on 29 December 1995.

However, you may apply to continue your Gold State Super membership in either of the following circumstances:

• Your membership ended because you stopped working in the WA...

If you are a Gold State Super member, your super continues to grow while you work part-time. Here, we explain how choosing to work part-time will have an effect on your final Gold State Super benefit.

To calculate your Gold State Super Final Benefit, we use...

Once you've decided when to retire, you also need to choose how you want to take your super money.

How you choose to take your super will depend on whether you're likely to return to work, whether you'd like a regular income from your super and if you'd like to make...

Your Gold State Super account includes automatic death and disability insurance, at no extra cost, for as long as you’re making contributions, and until you turn 60.

You’re covered 24 hours a day, seven days a week, no matter where you are.

Here’s a summary of the insurance...

If you choose to leave the WA public sector before you retire, you can still take advantage of the unique benefits offered by Gold State Super. Your entitlement and benefit options will depend on whether you have turned 55 and reached the Commonwealth preservation age¹.

This page outlines some important information...

If you are having problems viewing or listening to a webinar, please read the following system requirements and FAQs.

Webcasts

• Windows 10+ (Latest Microsoft Edge, Firefox, or Chrome)
• Apple Mac OS 10.10+ (Latest Firefox, Safari, or Chrome)
• Android 9+ (Latest Chrome Browser)
• Apple iOS 15+ (Latest Safari Browser)

Official support for the latest...

Your media player may not be installed correctly, or your player may not be configured to stream the format of the webinar. Check the player has been installed correctly and check the player settings to make sure it is set up to receive the stream format.

If you know the nine digit meeting or webinar ID, you can join the session by simply opening the GoToMeeting app and entering your name and the meeting or webinar ID (webinar attendees must also enter their email). If you already have the GoToMeeting app installed, you can also join...