FAQs

We’ve answered some of our frequently asked questions (or FAQ's) for you on this page. To find an answer to your question, you can search for keywords in the search box or choose from the categories and topics along the side of the page.

1 - 30 of 54 results for how to participate in a webinar where 1 match all words and 53 match some words.
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  1. Fully-matching results

  2. The Launch presentation button doesn't work

    %3Cp%3EIf%20you%20have%20pop-up%20blocking%20software%20installed%20and%20it%20is%20active%2C%20it%20may%20be%20blocking%20the%20presentation%20from%20opening.%20You%20may%20need%20to%20temporarily%20disable%20the%20pop-up%20blocking%20software%20%20so%20you%20can%20participate%20in%20the%20webinar.%3C%2Fp%3E
  3. Results that match 1 of 2 words

  4. How to join a webinar

    %3Cp%3EWhen%20you%20register%20to%20attend%20a%20webinar%2C%20you%26rsquo%3Bll%20receive%20a%20confirmation%20email.%20Click%20the%20link%20in%20this%20email%20to%20join%20the%20webinar.%3C%2Fp%3E
  5. How to attend a webinar

    %3Cp%3EOnce%20you%20have%20registered%20for%20a%20webinar%2C%20you%20will%20receive%20an%20email%20from%20GESB%20Key%20Account%20Management%20to%20confirm%20your%20registration.%20The%20email%20includes%20a%20link%20to%20join%20the%20webinar%2C%20as%20well%20as%20links%20to%20calendar%20invitations%20for%20added%20convenience.%3C%2Fp%3E
  6. What is a webinar

    %3Cp%3EThe%20term%20%26lsquo%3Bwebinar%26rsquo%3B%20is%20a%20combination%20of%20the%20words%20%26lsquo%3Bweb%26rsquo%3B%20and%20%26lsquo%3Bseminar%26rsquo%3B.%20A%20webinar%20is%20a%20video%20workshop%2C%20lecture%20or%20presentation%20hosted%20online%20using%20software%20that%20allows%20you%20to%20see%20and%20hear%20the%20host%20and%20other%20attendees.%3C%2Fp%3E%3Cp%3EIt%20allows%20you%20to%20join%20a%20seminar%20without%20physically%20attending.%20You%20can%20use%20a...%3C%2Fp%3E
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  7. How to register for a webinar

    %3Cp%3ETo%20register%20to%20attend%20one%20of%20our%20webinars%2C%20go%20to%20our%20%3Ca%20href%3D%22https%3A%2F%2Fwww.gesb.wa.gov.au%2Fmembers%2Fhelp-forms-and-tools%2Fhelp-and-advice%2Fseminars-and-webinars%22%3ESeminars%20and%20webinars%3C%2Fa%3E%20page%20and%20click%20%26lsquo%3BDetails%20and%20register%26rsquo%3B%20for%20the%20webinar%20you%20want%20to%20attend.%20This%20will%20take%20you%20to%20a%20page%20where%20you%20can%20register%20your%20details.%3C%2Fp%3E%3Cp%3EOn%20the%20day%20of%20the%20webinar%2C%20we%26rsquo%3Bll%20send%20you%20a...%3C%2Fp%3E
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  8. I got a message saying the webinar is not currently available

    %3Cp%3EYou%20may%20see%20this%20message%20because%3A%3C%2Fp%3E%3Cul%20type%3D%22disc%22%3E%3Cli%3EThe%20webinar%20you%20are%20trying%20to%20access%20has%20not%20been%20broadcast%3C%2Fli%3E%3Cli%3EThe%20webinar%20may%20have%20only%20been%20available%20to%20watch%20live%3C%2Fli%3E%3Cli%3EThe%20webinar%20you%20are%20trying%20to%20access%20has%20finished%20and%20the%20on-demand%20version%20(if%20applicable)%20isn%26rsquo%3Bt%20available%20yet.%20Check%20back%2024%20hours%20after%20the%20end...%3C%2Fli%3E%3C%2Ful%3E
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  9. I can access the webinar but I can’t view the slides or the slides are not flipping

    %3Cp%3ECheck%20that%20your%20computer%20meets%20the%20minimum%20requirements%20detailed%20in%20%26lsquo%3BMinimum%20system%20requirements%20%26rsquo%3B.%3C%2Fp%3E%3Cp%3EYou%20can%20also%20try%20clearing%20your%20browser%26rsquo%3Bs%20cache%20and%20restarting%20the%20event.%3C%2Fp%3E
  10. My computer crashes when I try to access the webinar

    %3Cp%3ECheck%20that%20your%20computer%20meets%20the%20minimum%20requirements%20detailed%20in%20%3Ca%20href%3D%22https%3A%2F%2Fwww.gesb.wa.gov.au%2Fmembers%2Fhelp-forms-and-tools%2Fhelp-and-advice%2Fwebinar-help-guide%2Ftroubleshooting%2Fon24-system-requirements%22%3EMinimum%20system%20requirements%3C%2Fa%3E.%3C%2Fp%3E%3Cp%3EYou%20can%20also%20try%20clearing%20your%20browser%26rsquo%3Bs%20cache%20and%20restarting%20the%20event.%3C%2Fp%3E
  11. You do not need a GoToWebinar account to attend a webinar

    %3Cp%3EYou%20do%20not%20need%20a%20GoToWebinar%20account%20to%20attend%20a%20GoToWebinar%20session.%20You%20can%20attend%20as%20a%20guest%20of%20GESB%2C%20and%20there%20is%20no%20obligation%20to%20buy%20or%20sign%20up%20for%20a%20free%20trial.%20To%20join%20a%20webinar%2C%20click%20the%20link%20in%20the%20confirmation%20or%20reminder%20email%20sent%20to%20you...%3C%2Fp%3E
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  12. How to make the most of attending a webinar

    %3Cp%3EHere%20are%20four%20simple%20tips%20to%20help%20you%20make%20the%20most%20of%20your%20webinar%20experience%3A%3C%2Fp%3E%3Cul%3E%3Cli%3EOn%20the%20day%2C%20join%20the%20webinar%20at%20least%2015%20minutes%20before%20the%20scheduled%20start%20time%3C%2Fli%3E%3Cli%3ETest%20your%20audio%20settings%20before%20the%20webinar%20starts.%20Audio%20will%20be%20delivered%20using%20your%20computer's%20speaker%20system.%20Using%20a%20headset%20with%20a...%3C%2Fli%3E%3C%2Ful%3E
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  13. How to ask questions during a webinar

    %3Cp%3EOnce%20you%26rsquo%3Bve%20logged%20into%20the%20webinar%2C%20you%20can%20use%20the%20%26lsquo%3BQ%26amp%3BA%26rsquo%3B%20window%20to%20ask%20a%20question.%20Type%20your%20question%20into%20the%20%26lsquo%3BEnter%20your%20question%26rsquo%3B%20area%20and%20press%20submit.%20You%20can%20display%20or%20hide%20the%20%26lsquo%3BQ%26amp%3BA%26rsquo%3B%20window%20by%20clicking%20the%20speech%20bubble%20icon%20at%20the%20bottom%20of%20the%20screen%20%20.%3C%2Fp%3E
  14. You do not need a GoToMeeting account to attend a webinar

    %3Cp%3EAs%20long%20as%20you're%20running%20Android%204.0%20(Ice%20Cream%20Sandwich)%20or%20later%2C%20you%20can%20install%20the%20GoToMeeting%20app%20from%20the%20%3Ca%20title%3D%22Google%20Play%3A%20GoToMeeting%20app%20(Opens%20in%20a%20new%20window)%22%20href%3D%22https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.gotomeeting%22%20target%3D%22_blank%22%3EGoogle%20Play%20Store%3C%2Fa%3E%20free%20of%20charge%20and%20join%20meetings%20and%20webinars%20from%20your%20device.%3C%2Fp%3E
  15. I am asked for a password when I try to view the webinar

    %3Cp%3EIf%20you%20are%20behind%20a%20firewall%2C%20your%20company%20may%20require%20a%20user%20ID%20and%20password%20to%20access%20the%20internet%2C%20or%20you%20may%20have%20to%20reconfigure%20your%20proxy%20settings.%20Please%20check%20with%20your%20network%20administrator.%20If%20you%20are%20behind%20a%20firewall%20and%20you%20are%20trying%20to%20view%20a%20webinar%20that%20is...%3C%2Fp%3E
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  16. How to watch a recorded webinar

    %3Cp%3EAs%20well%20as%20live%20webinars%2C%20we%20also%20have%20a%20range%20of%20recorded%20webinars%20that%20you%20can%20register%20for%20and%20watch%20at%20a%20time%20that%20suits%20you.%3C%2Fp%3E%3Cp%3ETo%20watch%20a%20recorded%20webinar%2C%20head%20to%20our%20%3Ca%20href%3D%22https%3A%2F%2Fwww.gesb.wa.gov.au%2Fmembers%2Fhelp-forms-and-tools%2Fhelp-and-advice%2Fseminars-and-webinars%22%3ESeminars%20and%20webinars%3C%2Fa%3E%20page%20and%20look%20at%20the%20schedule%20for%20the%20webinar%20you%20want%20to%20watch....%3C%2Fp%3E
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  17. How to join a session

    %3Cp%3ESimply%20use%20the%20GoToMeeting%20app%20to%20join%20a%20webinar%20as%20an%20attendee.%20You%20can%20select%20the%20join%20link%20from%20your%20GoToWebinar%20invitation%20email%2C%20or%20you%20can%20enter%20the%20webinar%20ID%20(into%20the%20meeting%20ID%20field)%20to%20join.%20If%20you%20haven't%20yet%20registered%20for%20the%20webinar%2C%20you'll%20be%20prompted%20to%20register...%3C%2Fp%3E
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  18. Using the GoToMeeting app

    %3Cp%3EGoToMeeting%20now%20offers%20attendees%20the%20flexibility%20to%20attend%20meetings%20and%20webinars%20directly%20from%20an%20Apple%20iPad%2C%20iPhone%20and%20iPod%20Touch.%20The%20free%20GoToMeeting%20app%20enables%20iPad%2C%20iPhone%20and%20iPod%20Touch%20attendees%20to%20view%20online%20meeting%20content%20shared%20by%20a%20GoToMeeting%20organiser%20or%20presenter%20from%20a%20Mac%20or%20Windows%20PC.%20Attendees...%3C%2Fp%3E
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  19. The media player automatically stops or it continually stops and rebuffers

    %3Cp%3EThis%20is%20often%20due%20to%20network%20congestion.%20You%20may%20be%3A%3C%2Fp%3E%3Cul%3E%3Cli%3ETrying%20to%20connect%20to%20the%20internet%20with%20a%20slow%20connection%2C%20or%20over%20a%20congested%20wi-fi%20or%20mobile%20network%3C%2Fli%3E%3Cli%3ETrying%20to%20access%20a%20webinar%20during%20peak%20internet%20traffic%20hours%3C%2Fli%3E%3Cli%3ETrying%20to%20connect%20to%20the%20internet%20from%20a%20mobile%20device%3C%2Fli%3E%3Cli%3EExperiencing%20heavy%20traffic%20on%20your%20company...%3C%2Fli%3E%3C%2Ful%3E
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  20. GoToMeeting app features

    %3Cp%3EYou%20can%20attend%20online%20meetings%20or%20webinars%20free%20of%20charge%20and%20access%20the%20following%20features.%20You%20can%3A%3C%2Fp%3E%3Cul%3E%3Cli%3EAttend%20online%20meetings%20or%20webinars%20free%20of%20charge%3C%2Fli%3E%3Cli%3EJoin%20sessions%20in%20seconds%20by%20tapping%20the%20join%20link%20in%20your%20invitation%20email%3C%2Fli%3E%3Cli%3EView%20the%20presenter's%20screen%3C%2Fli%3E%3Cli%3EConnect%20to%20audio%20through%20your%20iPad%2C%20iPhone%20or%20iPod%20Touch's%20internet%20connection...%3C%2Fli%3E%3C%2Ful%3E
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  21. Can I access the event from a different computer than the one I registered from?

    %3Cp%3EYes.%20You%20can%20access%20the%20webinar%20from%20any%20computer%20by%20entering%20your%20e-mail%20address%20in%20the%20returning%20registrant%20section%20of%20the%20registration%20page.%3C%2Fp%3E
  22. I am prompted to register again

    %3Cp%3EIf%20you%20have%20already%20registered%20for%20a%20webinar%2C%20you%20can%20enter%20your%20e-mail%20address%20in%20the%20registered%20users%20section%20of%20the%20registration%20page.%20Please%20make%20sure%20you%20have%20cookies%20and%20JavaScript%20enabled%20on%20your%20computer.%3C%2Fp%3E
  23. What are the cost and additional fees of using the GoToMeeting app?

    %3Cp%3EThe%20app%20is%20free%2C%20so%20there%20is%20no%20charge%20for%20attending%20meetings%20or%20webinars.%20However%2C%20you%20are%20responsible%20for%20any%20long%20distance%20charges%20associated%20with%20dialing%20in%20to%20sessions%20by%20phone.%20There%20are%20no%20long%20distance%20charges%20for%20using%20audio%20over%20your%20Android%20device's%20built-in%20microphone%20and%20speakers%20(VoIP)%2C%20but...%3C%2Fp%3E
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  24. What are the cost and additional fees of using the GoToMeeting app?

    %3Cp%3EThe%20app%20is%20free%2C%20so%20there%20is%20no%20charge%20for%20attending%20meetings%20or%20webinars.%20However%2C%20you%20are%20responsible%20for%20any%20long%20distance%20charges%20associated%20with%20dialling%20in%20to%20sessions%20by%20phone.%20There%20are%20no%20long%20distance%20charges%20for%20using%20audio%20over%20your%20iPad%2C%20iPhone%20or%20iPod%20Touch's%20built-in%20microphone%20and...%3C%2Fp%3E
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  25. The video is choppy

    %3Cp%3EThis%20might%20be%20due%20to%20network%20congestion.%20Please%20refer%20to%20the%20FAQ%20%3Ca%20href%3D%22https%3A%2F%2Fwww.gesb.wa.gov.au%2Fmembers%2Fhelp-forms-and-tools%2Fhelp-and-advice%2Fwebinar-help-guide%2Ftroubleshooting%2Fthe-media-player-automatically-stops-or-it-continually-stops-and-rebuffers%22%3EThe%20media%20player%20automatically%20stops%20or%20it%20continually%20stops%20and%20rebuffers%3C%2Fa%3E%20for%20information%20on%20network%20congestion.%3C%2Fp%3E
  26. The URL in the confirmation email doesn't work

    %3Cp%3ECheck%20to%20see%20if%20the%20URL%20to%20access%20the%20webinar%20has%20been%20broken%20or%20is%20missing%20characters.%20A%20broken%20URL%20may%20look%20this%20this%3A%3C%2Fp%3E%3Cp%3Ehttp%3A%2F%2Fevent.on24.com%2Fevent.on24.com%2Fcli%20ents%2Fhelp%3C%2Fp%3E%3Cp%3EIf%20this%20has%20happened%2C%20cut%20and%20paste%20the%20full%20URL%20into%20the%20address%20field%20of%20your%20web%20browser%20and%20press%20enter.%3C%2Fp%3E
  27. Redundancy and your super

    %3Cp%3ERedundancy%20can%20have%20a%20serious%20impact%20on%20you%20and%20it%20is%20important%20to%20know%20how%20it%20can%20impact%20your%20super%20and%20what%20you%20can%20do.%3C%2Fp%3E%3Cp%3EYour%20entitlement%20and%20benefit%20options%20will%20depend%20on%20whether%20you%20have%20turned%2055%20and%20reached%20the%20Commonwealth%20preservation%20age%3Csup%3E1%3C%2Fsup%3E.%3C%2Fp%3E%3Cp%3EThis%20page%20outlines%20some%20important%20information%20which%20you...%3C%2Fp%3E
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  28. How unpaid leave affects your Gold State Super

    %3Cp%3EAt%20some%20point%20in%20your%20working%20career%2C%20you%20may%20need%20to%20take%20unpaid%20leave.%20Your%20unpaid%20leave%20could%20impact%20your%20super%20and%20your%20insurance%20cover%2C%20depending%20on%20the%20length%20of%20time%20you%20take%20and%20the%20reason%20why%20you%20take%20it.%20On%20this%20page%20you%26rsquo%3Bll%20find%20information%20about%20the%20impact%20of...%3C%2Fp%3E
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  29. Is progestin the same as progesterone?

    %3Cp%3EProgesterone%20belongs%20to%20a%20group%20of%20steroid%20hormones%20called%20%26lsquo%3Bprogestogens%26rsquo%3B%20(which%20are%20hormones%20that%20have%20a%20similar%20action%20to%20the%20natural%20hormone%20progesterone).%20Synthetic%20hormones%20that%20have%20a%20similar%20action%20to%20progesterone%20are%20called%20%26lsquo%3Bprogestins%26rsquo%3B.%3C%2Fp%3E%3Cp%3EWatch%20our%20menopause%20awareness%20webinar%20above%20for%20more%20information%20about%20the%20hormones%20affected%20by%20menopause.%3C%2Fp%3E
  30. How military leave affects your Gold State Super

    %3Cp%3EIf%20you%20work%20in%20the%20Australian%20Defence%20Forces%2C%20being%20on%20military%20leave%20for%20Reserve%20or%20Active%20service%20can%20have%20an%20impact%20on%20your%20super.%3C%2Fp%3E%3Cp%3EThe%20impact%20can%20depend%20on%20a%20number%20of%20factors%20including%20the%20type%20of%20leave%20and%20the%20type%20of%20super%20account%20you%20have%20with%20us.%20The%20following%20conditions...%3C%2Fp%3E
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  31. I received an HTTP not found error message

    %3Cp%3E128-bit%20encryption%20is%20required%20for%20your%20operating%20system%20and%20browser.%3C%2Fp%3E
  32. I got a Content not available message

    %3Cp%3EIf%20you%20receive%20a%20message%20in%20the%20media%20player%20or%20slides%20saying%20%22Content%20not%20available%22%2C%20it%20means%20you%20are%20unable%20to%20access%20the%20stream.%20Refresh%20your%20browser%20page.%20If%20this%20doesn%26rsquo%3Bt%20work%2C%20wait%2C%20and%20try%20again%20later.%3C%2Fp%3E